Refund policy

Refund policy

Sterling Prescott Wealth sells digital guides and workbooks. No physical products are shipped.

Because digital products cannot be returned, we do not offer change-of-mind refunds once a download has been accessed, except where required by applicable law. If you have not accessed your download, contact us to request cancellation and a refund.

If you accidentally purchase the same guide twice, contact us with both order numbers. After verifying the duplicate purchase, we will refund the duplicate charge.

If your download link is missing or your file won’t open, email sterlingprescottwealth@gmail.com with your order number and a description of the issue. We will help restore access or provide a replacement file. If we cannot provide a working download, we will refund the affected product.

Approved refunds will be issued to the original payment method. Processing time depends on your bank or payment provider.

Nothing in this policy limits your rights under applicable consumer protection laws.